SKILLS
- Bachelor’s Degree in English/Communicationsor any related field of study
- Outstanding written communicationskills
- Excellent verbal communicationskills, including the ability to effectively communicate requests and instructions to internal and external stakeholder including VIPs
- Personal presentation that reflects a professional image and the values of the organization
- Excellent computer literacy with advanced MS Office skills (Word, Excel, PowerPoint and Outlook)
- Self-driven, highly motivated, reliable and tactful
- Highly developed organizational skills
- Very high proficiency MS Projects
EXPERIENCE
- Strong attention to detail and the ability to multitask and prioritise competing commands
- Flexibility and adaptability to manage changing work requirements and varying volumes of work
- Able to work independently while understanding the necessity to communicate and coordinate work efforts with other team members
- High level of confidentiality and loyalty
- Highly desirable experience within a Service Management environment
- Highly desirable experience in ServiceNow