Better and detailed analytics with Business Intelligence together with Inventory and Sales management. Have access to better marketing, Easier financial management and Automated reporting to get a background of the organization. Gain Productivity. Automate repeating business processes and have a reduction on operating costs. Have a smooth transition to a digitalized business environment. Data security is part of the ERP system as all system data is stored in the cloud in the event of any hardware failure processes will not be halted.
Organize customer contacts, segment customers, forecast sales and create sales reports. Automating data entry to facilitating communications within the organization. A CRM can also be integrated into administration tasks to provide a more efficient and organized work culture. Upgrading to latest version of CRM system will also provide new opportunities to develop and grow the organization in a user friendly and safe manner. The ability to have an expanding knowledge base is also a major advantage of a CRM.
Having problem solving skills and coding languages such as C# or Python are essential in joining this field of Information Technology. Being familiar with Microsoft products like Dynamics 365 and Azure will help in carrying out and deploying necessary changes to the environment. Webservices and coding languages such as HTML/CSS to create the interface for the CRM and ERP systems.