Key Responsibilities
- Work closely with sales, marketing, and finance teams to ensure smooth coordination and execution of partner-related activities, addressing any issues or roadblocks as they arise.
- Utilise Nexon CRM to maintain, update and identify opportunities specific to vendor partners, ensuring alignment with available incentives and funding programs.
- Gain a thorough understanding of partner programs and initiatives to identify additional funding opportunities that align with business objectives and partner needs.
- Submit, track, and follow through on funding requests for vendor incentive programs, ensuring all steps are completed accurately and efficiently through to payment.
- Create and manage opportunities and deal registration in vendor partner portals, ensuring all processes are followed for successful submission and tracking of funding requests.
- Prepare and distribute internal reports on the volume, status, and outcomes of partner program activities and funding requests, providing insights into performance and identifying areas for
improvement. - Develop and refine processes and documentation that keep our Microsoft and other partner incentives aligned and effective, ensuring we maximise earnings across the various programs
- Leverage data to draw insights to identify opportunities and report on progress.
- Work with internal cross functional teams to help achieve partnership objectives and improve processes to work with partners.
Knowledge and Experience
- Excellent communication and interpersonal skills, with a focus on providing outstanding customer service and sales administration.
- 3 years in business analysis, sales/or operational experience, and has experience working with partner portals, funding programs, and incentive management platforms. Experience with Microsoft partner portals and programs will be highly regarded.
- Proficiency in reporting and Microsoft Excel analytics tools, with a focus on delivering clear insights and recommendations.
- A team orient mindset, someone who enjoys working as a part of a group yet capable of being autonomous in their role.
- Exceptional organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
- Tertiary education preferable