ITSM/ITOM ServiceNow Developer

Requirements

A ITSM/ITOM ServiceNow Developer

  • Preparing and assisting with functional and technical design workshops including the design specifications based on out-of-the-box functionality / customer requirements and providing input into estimates
  • Implementation and delivery of client solutions, while adhering to ServiceNow technical best practice and standards.
  • Hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)
  • Be a lateral thinker who is analytical and able to quickly develop an understanding of business processes and demonstrate exceptional problem-solving skills;
  • Demonstrate a high level of attention to detail with pride in the accuracy and presentation of information;
  • Strong communication skills (both written and verbal), negotiation and collaboration;
  • Performing as an individual contributor on client engagements or as part of the team while supporting Implementation and taking ownership of tasks and/or project workstreams
  • Ensuring technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
  • Ability to manage competing priorities in a complex environment and devise creative technical solutions;
  • Demonstrated experience in Agile project techniques and the ability to work independently as well as within a large team environment
  • A passion to grow as a consultant and learn how to help customers achieve successful outcomes
  • You should expect to work with various clients from commercial to enterprise and have the ability to switch context and customer easily.
  • Achieving and Maintaining ServiceNow certifications within the various product lines
  • Commitment to the principles and practices of Equal Employment Opportunity and Work Health & Safety
Skills and Experience
  • IT Degree or relevant tertiary education in Computer Science and/or recognized industry qualifications and experience;
  • Technical skills in web based technologies (HTML, CSS, JavaScript, XML, JSON and Web Services)
  • Minimum 2 years’ experience working within a software development or platform development role
  • Exceptional interpersonal skills, verbal communication and written communication with a high level of attention to detail with pride in the accuracy and presentation of information;
  • Experience with process flow and data modelling
Preferred / Highly Desirable
  • Consulting experience in a software development discipline;
  • ServiceNow experience and certifications (Certified System Administrator, Certified Implementation Specialist)
  • ITIL Foundations
  • Experience working in a structured environment with an understanding of the principles of project management methodologies such as AGILE (Scrum) and Water Fall (Prince/PMBOK)
Job Category: Information Technology
Job Type: Full Time
Job Location: Colombo
This job is no longer accepting applications.